Meet the Sierra Nevada Properties Customer Care Team!
Sierra Nevada Properties is comprised of ultra-talented and experienced staff. Learn more about each person by reading their descriptions below:
Darrell Plummer - Broker / Owner
Darrell is the Broker and Owner of Sierra Nevada Properties. A fourth generation Nevadan, Darrell received his Bachelor of Science degree in business administration with a special emphasis in finance and a minor in economics from the University of Nevada, Reno (UNR). He holds several real estate designations including CRB, e-Pro and GRI. He was the Dean of the Leadership Program for the Nevada Association of REALTORS and founding member of the Board of Trustees program. He is very involved in the community and serves on many boards. Darrell is a Corporate Partner of the University of Nevada Reno, College of Business, Board Member of The Chamber, Investor in EDAWN, Board Member of My Hometown Heroes, Board Member of the JUSTin Hope Foundation, Partner in Education for the Libby C. Booth Elementary School, 2014 Past President of WIN, and Board Member of the Northern Nevada Regional MLS (NNRMLS). He is also a 2017 recipient of the University of Nevada, Reno Alumni Association Professional Achievement Award for having an outstanding record of distinguished career accomplishments and contributions to his profession.
Jeremy Lynnes - Director of Marketing & Technology
Jeremy started with Sierra Nevada Properties in 2003 as an IT consultant and has grown from there. Jeremy is your go-to all around Tech guru! Some of the things that he handles are setting up agents with SNP email addresses, Facebook pages and websites, troubleshooting computer/iPhone/Tablet/website issues, ordering customized agent signage, conducting new agent training for Instanet, Cloud CMA, MLS/Paragon, Top Producer, Listing Presentations, Prospecting Action Plan, and holding weekly Tech Tuesday trainings, among other things!
Rachel Simon - Client Care Specialist
Rachel is the first person to greet you when you walk into our Reno office. Rachel knows all and can direct you to whoever you need for assistance! She handles all the office coordination. A few of the specific things she does for agents are entering all MLS listings, reserve moving trucks for your clients, adds listings to Craigslist/Facebook and e-blasts new listings, puts listings in Centralized Showing, assists with Open House tools/announcements and signage, creates the training calendars, organizes company events and gives Welcome packet to all new agents.
Paula Campbell - Marketing Coordinator
Paula works with Jeremy on all things marketing! Her background is in creative writing, graphic design, marketing and social media. Some of the things she handles are all print advertising of listings in publications, creating ads for agents, ordering business cards for agents and creating e-signatures, updating content to the agent and company websites, creating social media and other email campaigns, posting to the SNP Facebook and Twitter pages, press releases and other detailed marketing reports.
Tiffany Brucklacher - Transaction Coordinator & Fallon Client Care Specialist
Tiffany is the person agents will work with when they have their first real estate transaction! She works with Holly inputting listings in the MLS as well as setting up agents with our transaction software, receiving Listing/Pending/Closing docs and canceled/rejected/expired offers. She audits files to make sure SNP, MLS and Division documents are complete and updates the MLS.
Lisa Plummer - Accounting Manager
Lisa is our Accounting Manager and works with Darrell and Mark in keeping the office running smoothly! She handles all accounts receivable and payable, agent commissions and office billing, staff payroll and benefits, all company banking functions, taxes, and accounting/operations for our Property Management Division.
Mark Panko - Controller
Mark is our Controller and involved in all things finance! He works closely with Darrell and Lisa on all financial issues including monthly and annual financial statements. He handles all agent billing and related issues. He is also Lisa's back-up for closings and agent commission payments when she is not available.